Envío y entrega
Versión 2026-10-05En vigor desde el 4 oct 2026
El texto completo de abajo está en inglés, y prevalece el texto en inglés.
In short
- We ship to addresses in the 27 member states of the European Union.
- You see the full charge before you confirm, and pay it from deposited funds.
- Every parcel is tracked, and the risk stays with us until it reaches you.
- If a parcel is lost or damaged, we send a new copy at no charge.
01Where we ship
To an address in a country we sell to: the 27 member states of the European Union. Cards ship from Sweden. A card we buy for you after you draw it usually comes to us first; sometimes the seller sends it straight to you. There are no customs charges inside the EU.
02What it costs
| Destination | First card | Each extra card | Cover, for parcels worth more than €50 | Most one parcel may be worth |
|---|---|---|---|---|
| Sweden | €8.00 | €3.90 | €6.00 a parcel | €1,000 |
| Every other country we sell to | €12.50 | €3.90 | 1.5% of the value above €50 | €250 |
Cards count at their N01 value. A parcel holds at most 50 cards. If the cards are worth more together than one parcel may carry, choose fewer or contact us to ship them together. A base card from a Pack worth less than €5 ships only together with other cards.
We charge no storage fee, so you can ship whenever it suits you.
03How you pay
From deposited funds in your wallet. Store credit and points don't pay for shipping. If your deposited funds are short, the shipping page offers a top-up of at least €20. You see the full charge, with cover, before you confirm.
04When a card can't ship yet
- A card worth €100 or more, from a product paid with money, ships 7 days after the latest card payment that paid for it, directly or through your wallet. The shipping page shows the earliest date.
- Bonus cards ship once they are unlocked: when your account has spent €20 of real money on full-price products. Before a bonus card ships, we may review the account's activity, as the Daily Drop rules say.
- Cards held because of an open payment dispute can't ship until it is settled.
05Changing your mind
You can cancel a shipping request until we pack the parcel, on your Shipments page. The charge goes back to your wallet as deposited funds.
06Delivery time and tracking
Every parcel is tracked. When it leaves us, your Shipments page shows the carrier and the tracking number. Some cards are in our stock; others we buy after they are drawn and then send on. We deliver within 30 days of your shipping request.
If we are late, you can ask us to deliver within a reasonable extra time. If we still don't, you can end the purchase of the card and we refund the shipping charge and what you paid for the card.
07Lost or damaged parcels
The risk stays with us until the parcel reaches you. If it is lost or arrives damaged, write to support@n01packs.com with the shipment. We buy a new copy of the same card and send it to you at no charge. If no Near Mint English copy can be bought, you get store credit at the card's current N01 value with no fee.
08A card that arrives wrong
If the card is not the one you drew, not English, or not in Near Mint condition, tell us within a reasonable time after you notice. We replace it, or if we can't, refund you as the law requires. You can complain about a fault for up to three years after delivery.
09Wrong address and returned parcels
Check the address before you confirm. If a parcel comes back to us because the address was wrong or it wasn't collected, the cards return to your collection and you can ship them again at the usual charge.